Terms and Conditions
Welcome to Murenzo.co! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products.
By accessing this website and/or placing an order, you agree to be bound by the terms below. If you do not agree with any part of these terms, please do not use our site.
1. Products & Pricing
We strive to ensure all product descriptions, images, and prices are accurate. However, errors may occur. Prices are subject to change at any time without prior notice.
2. Orders & Payment
When you place an order on Murenzo.co, you agree to provide accurate, complete, and current information.
We accept the following payment methods:
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Cash on Delivery (COD)
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Visa
Orders are confirmed once payment is processed or verified. We reserve the right to refuse or cancel any order for any reason.
3. Shipping & Delivery
We ship across Egypt. Shipping timelines vary depending on your location, but we aim to deliver all orders within 3–8 business days.
You’ll receive a tracking number once your order is dispatched.
4. Returns & Exchanges
Returns are accepted within 3 days of receiving your order. Items must be unworn, unwashed, and in original packaging with all tags attached.
Please note:
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Sale items are non-returnable.
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Return shipping costs are the customer's responsibility unless the item is defective or incorrect.
To request a return, please email murenzo.co@gmail.com or call us at 01005266996.