Shipping Policy
At RAYPLAY, we aim to make your shopping experience as smooth as possible. We currently offer delivery across Egypt.
Delivery Time
Orders are typically delivered within 3–5 business days after your order has been confirmed.
Delivery times may vary depending on your location, courier availability, weekends, public holidays, or circumstances beyond our control.
Shipping Fees
Shipping fees are calculated at checkout based on your delivery location and will be displayed before completing your order.
Order Tracking
Once your order has been shipped, you may receive an update with your order status or tracking information when available.
Please make sure your phone number and delivery address are correct when placing your order to avoid delays.
Delayed or Undelivered Orders
While we work with our delivery partners to ensure orders arrive on time, occasional delays may occur.
If your order has not arrived within the expected timeframe, please contact RAYPLAY customer support and we will assist you.